Last updated: 29 October 2025
Customers are responsible for shipping costs unless the order qualifies for free shipping (e.g., on orders over R700).
Orders are processed within 1–2 business days.
Weekends and public holidays are excluded.
Within South Africa, average delivery time is 2–5 business days.
Remote or rural areas may take longer.
You will receive a tracking number once your order ships.
Use the tracking link provided to monitor your delivery.
Aureva is not liable for courier delays due to weather, strikes, or other unforeseen circumstances.
If a package is lost or severely delayed, contact us and we will assist.
If you provide an incorrect shipping address, you may be responsible for redelivery fees.
Unclaimed or returned packages may incur reshipment charges.
Email: cosmetic.aureva@gmail.com